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Shipping Policy

Shipping Policy

We at Captain’s Farm know how important it is to receive your purchased products in the finest condition and on time. So we use a large network of couriers and our own delivery partners to deliver your products to you as early as possible.

Milk & Paneer Delivery

Milking is done early morning and we make paneer everyday as well. Our delivery partners deliver milk and paneer right to your doorstep by 8 am every morning in Mumbai and whole Navi Mumbai.

Domestic Shipping

We deliver Ghee to 26000+ pin codes across India through our trusted delivery partners. Depending upon the location, the ghee is delivered to you in 3-5 workings days after it has been dispatched from our farm.

Free Shipping

Separate free shipping policy (if any) is applicable for the shipments.

Cash On Delivery

Please note that the Cash on Delivery is applicable within India only. Pin code provided for Cash on Delivery should be in the serviceable area. If not, any online payment mode needs to be used. Buyers can simply select the Cash On Delivery option while checking out at the Billing & Shipping page.

You cannot open the box without making the payment at the time of delivery. No credit/debit cards are accepted if Cash on Delivery is selected.

Shipping & Stock Information

All the ghee orders received before 12 O’clock noon are shipped the same day.
All ghee orders are shipped securely and generally delivered with 3-5 working days. On rarest of occasions, the shipments are delayed due to the factors beyond our control.
A complete postal address including pin code, email id, and contact number is essential during checkout to help us ship your order. Kindly cross-check your pin-code and contact number before you place your order.
Our delivery partners will be able to deliver the shipment to you between Monday to Saturday: 9 am to 7 pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our delivery partners and transporters due to weather conditions and strikes.
After an order of ghee has placed, you can track the order status online and you can find tracking information in your order details.

For Queries/Comments

For any further clarifications, questions or comments, please contact us